Client Care

Here to support your daily ritual.

Have questions about our Himalayan sourcing, clinical purity standards, or your order? Our dedicated support team is here to provide transparent, direct guidance.

Direct Line

Reach our clinical team

Whether you are inquiring about our Halal certifications, FDA-registered production facilities, or wholesale partnerships, we respond within one business day.

Common Questions

Purity & Shipping

Where is your Shilajit sourced?

What are your shipping standards?

Our Shilajit is sustainably harvested from high-altitude Himalayan rock formations, then purified under strict clinical standards to ensure zero heavy metals.

We ship globally from FDA-inspected, registered facilities. Orders are processed within 24 hours with full tracking provided via email.

Are the products Halal-certified?

What is your return policy?

We offer a 30-day satisfaction guarantee on our entire daily ritual range. If you are not completely satisfied, contact us for a full refund.

Yes. All BIYODÉ formulas, including our beauty vitamin gummies, are 100% Halal-certified, organic, non-GMO, and gluten-free.